Discovery Strategy Design Collaboration Support

Process & FAQ

I can’t wait to work with you
& make your dream brand come true

The process

creative process branding studio

Fill in the enquiry form or directly book your 30-minutes discovery call – no commitment – to discuss your project and objectives, and see if we are a good fit.
You’ll receive a personalized quote based on the needs identified together. A 30% deposit is required to start the project.

This is the in-depth discovery phase to understand your vision, goals and values.
Together, we explore your business, your target market and your competitors to gain a clear vision of your positioning. Based on our initial discussions, I develop a customized strategic guide for your brand or your instagram, which will form the basis for your communication and content creation. In the case of website creation, we establish the specifications together: site objectives, layout, functionalities, page content.

Once the strategy has been defined, we move on to the design and creation phase. I design not just a logo, but an inspiring and engaging visual universe that reflects your brand. Whether it’s for your visual identity, website or communication materials, each element is meticulously designed to capture the essence of your brand. You’ll be part of the whole process from chosing a creative direction to revisions.

I value close collaboration with my clients throughout the process. At the start of the creative phase I present 2 creative directions to make sure we’re aligned with the vision. Once the design has been elaborated, we exchange ideas and feedback to refine and perfect the final result. 2 revisions are included. Your involvement and satisfaction are essential to the success of our collaboration.

Once I’ve finalized your brand elements and the entire contract is paid for, I provide you with the final files and resources you need for easy implementation. My commitment to you doesn’t end with the delivery though. I’m here to answer your questions, support you wherever possible, and accompany you as your brand evolves. I am your long-term partner to ensure that your brand remains consistent and impactful.

Frequently asked questions

How to get started?

You can fill in the form on my contact page or directly jump to the 30-minutes discovery call that you can book here. Alternatively, you can drop me a line at or on instagram. I’ll get in touch with you to discuss your project.

How long does the whole process take?

Time estimates for each of the branding and webdesign services is given on the services page. It should be noted that the length of the process vary according to the complexity of your project but also to the speed with which feedback is given.

To ensure that the process runs as smoothly as possible, I encourage open and prompt communication. The sooner I receive your feedback and comments, the faster we can move forward with the design process. I work closely with you to ensure that every step reflects your vision and expectations.

When we discuss your project, I’ll be able to provide you with a more accurate time estimate based on its specifics. My aim is to create an outstanding design while respecting your deadlines and ensuring that you are fully satisfied with the end result.

What if I need more than 2 revisions?

I understand that every project is unique and may require adjustments to achieve perfection. I include 2 revisions in my standard packages, because I know from experience that it is all that is needed. My priority though is to provide you with a design that meets your expectations, so if more revisions are needed, they will be charged at an hourly rate.

Can I get a logo only?

I believe in the impact of a complete visual identity for your brand. Rather than simply providing you with a logo, I want to offer a holistic branding experience. By developing a complete visual identity, I create a consistent visual language that extends across all your communication media, from logos to colors, typography and distinctive graphic elements. This strengthens your brand, making it memorable and distinctive in the minds of your audience. My aim is to help you stand out from the crowd, build trust and create lasting connections through a comprehensive and carefully crafted visual identity.

Which files do I get at the end?

At the end of the project, you’ll receive all the files you need to make the best use of your designs. This will usually include high-resolution files ready for print (if needed), as well as files suitable for online use.
For a branding project, you’ll get logos and graphic elements in common formats such as PNG, PDF and SVG. If you have specific needs in terms of formats, please talk to me and I’ll make sure your requirements are met.

You will also walk away from a branding project with a pdf of detailed guidelines on how to use your visual identity, as well as a strategic guide (detailing vision, mission, values, positioning, audience, tone of voice, etc.) if you chose to work with me on strategy.
For websites, a final training is provided for you to get the hang of things, be autonomous for small changes, product additions and updates.

What if I need help to update my website in the future?

For website design, I provide a final training to get familiar with your website, be autonomous for small changes, product additions in your e-shop and updates. But I’m here to support you even after the project has been completed. If you need help making changes to your site in the future, don’t hesitate to contact me.

Depending on your needs, we can discuss the best approach, whether for minor adjustments or more extensive updates, which will be charged at an hourly rate.

How much does it cost to work with you?

My rates vary according to the specific needs of each project and the amount of services included, to offer you a tailor-made solution that perfectly meets your objectives (you’ll pay a lower total price if we work together on your branding as well as on your website than on those services separately). Every project is unique, which is why I prefer to discuss your requirements in detail in order to provide you with a personalized quote.

Do you offer payment plans?

When it comes to payment options, flexible solutions to suit your specific circumstances are possible. I offer staggered payments to ease the budget and allow you to benefit from my services without compromising the quality of the work. Please contact me to discuss your project and payment preferences. I’m here to find the best solution to match your vision and budget.

Please note that a deposit will always be asked before starting the project and the final high-resolution files will only be delivered upon final payment.

Do you still have some questions?

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